Deposit
A deposit equaling one night's stay is required at the time of the reservation. The deposit applies to the fulfillment of your designated length of stay. Early departure results in forfeiture of deposit. We accept American Express, MasterCard, and Visa.
Cancellation
Because of our small size, cancellations affect us significantly. We therefore adhere to a strict cancellation policy. Cancellations made at least 30 days prior to arrival will result in a full refund minus a $50 administration fee. Cancellations made within 30 days of your confirmed arrival date will result in forfeiture of your deposit (regardless of the reason for cancellation, including family illness or death). However, you are always welcome to send a friend in your place.
Check-in
Check-in time is after 3:30 p.m. Check-out is before 11 a.m. Our high-occupancy rate prevents us from allowing early check-ins or late check-outs.
Pets
Unfortunately, we do not accept pets.
Specific Accommodations
Eseeola Lodge will accept requests for specific room locations and numbers at the time the reservation is taken. We will make every effort to grant these requests. However these requests are not guaranteed. Guest history and length of stay are the primary factors in room assignments.
Resort Service Charge and Tax
A resort service charge of 15% will be added to your nightly room rate. This charge covers high speed wireless internet in guest rooms and public areas, use of computers in the business center, morning coffee, paper delivery, ice delivery, and access to fitness center, pool area facilities and croquet. This charge also is in lieu of gratuities for servers for any meals included in your rate as well as for housekeeping service gratuities.
For a la carte food and beverage service, 20% will be added to the check. Additional gratuities to any employee who has rendered exceptional service on your behalf is at your discretion.
The resort service charge and room rate subject to North Carolina state sales tax.
